Privacy & Data

89l Privacy Policy

Your privacy matters to us. This page explains exactly what personal data 89l collects when you use our platform, why we collect it, how we protect it, and what rights you have over your own information. We keep things straightforward — no legal jargon where plain language works better.

Last updated: January 2025

How 89l Handles Your Data

Six core principles that define how 89l approaches your personal information — from the moment you register to every transaction you make.

Encrypted at Every Step

All data transmitted between your device and 89l is protected by SSL/TLS encryption. Your personal details, payment information, and account activity are never sent in plain text.

We Never Sell Your Data

89l does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data stays within the 89l ecosystem and is only shared where strictly necessary to operate the platform.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. Contact 89l support and we'll handle your request promptly — no unnecessary delays.

Secure Data Storage

Your data is stored on secure servers with restricted access. Only authorised 89l personnel who need the information to do their job can access your account data.

Minimal Data Collection

89l only collects the data we actually need. We don't ask for information that isn't relevant to running your account, processing your transactions, or keeping the platform secure.

Opt Out of Marketing

You can opt out of promotional emails and notifications from 89l at any time through your account settings or by contacting support. Opting out won't affect your ability to use the platform.

About This Policy: This Privacy Policy applies to all users of the 89l platform, including the website and mobile app. By registering an account or using 89l in any way, you confirm that you have read and understood how we handle your personal data as described here.

1 Who We Are

89l is an online gaming and betting platform serving players in Bangladesh. When this Privacy Policy refers to "89l", "we", "us", or "our", it means the company operating the 89l platform at 89l.org.

89l acts as the data controller for the personal information you provide when registering and using our platform. This means we determine the purposes and means of processing your personal data, and we are responsible for ensuring that processing is carried out lawfully and transparently.

If you have any questions about how 89l handles your personal data, you can reach us at [email protected]. We aim to respond to all privacy -related enquiries within 48 hours.


2 Data We Collect

89l collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party verification providers. Here is a breakdown of what we collect and why:

Data Type Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, phone number Registration form, account settings
Financial Data Payment method details, transaction history, deposit and withdrawal records Payment processing, account activity
Technical Data IP address, device type, browser type, operating system Automatically via cookies and server logs
Usage Data Games played, bets placed, session duration, pages visited Automatically via platform activity tracking
Communications Data Support chat transcripts, emails sent to 89l Customer support interactions
Verification Data Copies of ID documents, selfies for identity checks KYC process, requested by 89l support

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.


3 How We Use Your Data

89l uses your personal data for the following purposes:

  • Account management: To create and maintain your 89l account, verify your identity, and process your login credentials securely.
  • Transaction processing: To handle deposits, withdrawals, and any financial activity associated with your account.
  • Platform security: To detect and prevent fraud, money laundering, account takeovers, and other prohibited activities on 89l.
  • Customer support: To respond to your enquiries, resolve disputes, and provide assistance when you contact the 89l support team.
  • Regulatory compliance: To meet our legal obligations, including anti-money laundering (AML) checks and age verification requirements.
  • Responsible gaming: To monitor your gaming activity and identify patterns that may indicate problem gambling, so we can offer appropriate support tools.
  • Platform improvement: To analyse how players use 89l and improve the overall experience, game selection, and platform performance.
  • Marketing communications: To send you promotional offers, bonus notifications, and platform updates — only where you have consented or where we have a legitimate interest to do so.

We will never use your personal data for purposes that are incompatible with those listed above without first informing you and, where required, obtaining your consent.


4 Legal Basis for Processing

89l processes your personal data on one or more of the following legal grounds:

  • Contract performance: Processing is necessary to provide you with the 89l service you signed up for, including account management and transaction processing.
  • Legal obligation: We are required by law to collect and retain certain data, including identity verification records and financial transaction logs.
  • Legitimate interests: We process some data to protect the security of the platform, prevent fraud, and improve our services — where these interests are not overridden by your rights.
  • Consent: For marketing communications and non-essential cookies, we rely on your explicit consent. You can withdraw consent at any time.

Your Consent: Where 89l relies on your consent to process personal data, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing carried out before the withdrawal.


5 Data Sharing

89l does not sell your personal data. We may share your information with the following categories of third parties, strictly on a need-to-know basis:

  • Payment processors: To handle deposits and withdrawals securely. These providers only receive the financial data necessary to complete your transaction.
  • Identity verification providers: To carry out KYC checks and confirm your age and identity as required by our operating obligations.
  • Fraud prevention services: To detect and prevent fraudulent activity, money laundering, and other illegal conduct on the platform.
  • IT and hosting providers: Companies that provide the technical infrastructure that powers the 89l platform. These providers are contractually bound to protect your data.
  • Regulatory and legal authorities: Where we are required by law to disclose information — for example, in response to a court order or regulatory investigation.

All third parties who process data on behalf of 89l are required to handle it in accordance with applicable data protection standards. We do not allow our service providers to use your personal data for their own purposes.

International Transfers: In some cases, your data may be processed by providers located outside your country. Where this happens, 89l ensures that appropriate safeguards are in place to protect your information in line with applicable data protection requirements.


6 Cookies and Tracking

89l uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Cookies are small text files stored on your device when you visit 89l.

We use the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of these.
  • Analytics cookies: Help us understand how players navigate 89l, which pages are most visited, and where users encounter issues. This data is aggregated and anonymised.
  • Preference cookies: Remember your settings and preferences, such as language and display options, so you don't have to set them every time you visit.
  • Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 89l platform.


7 Data Retention

89l retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. In general:

  • Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
  • Financial transaction records are kept for a minimum of five years from the date of the transaction.
  • Customer support communications are retained for up to three years.
  • Technical and usage data collected via cookies is typically retained for no longer than 13 months.
  • Marketing consent records are kept for as long as you remain opted in, plus a reasonable period after opt-out for compliance purposes.

When data is no longer required, 89l securely deletes or anonymises it so that it can no longer be linked back to you.


8 Your Rights

As a user of 89l, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected].

Right to Access

Request a copy of the personal data 89l holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold about you.

Right to Erasure

Request deletion of your personal data where there is no legitimate reason for us to keep it.

Right to Restrict Processing

Ask 89l to limit how we use your data in certain circumstances.

Right to Data Portability

Receive your data in a structured, machine-readable format to transfer to another service.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

89l will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 60 days, in which case we will notify you of the extension and the reason for it.


9 Data Security

89l takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration. These include:

  • SSL/TLS encryption for all data in transit between your device and our servers.
  • Encryption of sensitive data at rest, including payment information and identity documents.
  • Strict access controls ensuring only authorised personnel can access personal data.
  • Regular security audits and vulnerability assessments of the 89l platform.
  • Two-factor authentication options available to all registered players.
  • Automated monitoring systems to detect and respond to suspicious activity in real time.

While 89l takes every reasonable precaution, no online platform can guarantee absolute security. If you suspect that your account has been compromised, please contact 89l support immediately so we can take action to protect your account.

Data Breach Notification: In the unlikely event of a data breach that poses a risk to your rights and freedoms, 89l will notify affected users as quickly as possible and take immediate steps to contain and remediate the breach.


10 Children's Privacy

89l is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register or attempt to use 89l.

If 89l becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 89l, please contact us at [email protected] so we can investigate and take appropriate action.


11 Policy Updates

89l may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify registered users by email or through a prominent notice on the platform.

The date at the top of this page shows when the policy was last updated. We encourage you to review this page periodically to stay informed about how 89l protects your personal data. Continued use of the platform after any update constitutes acceptance of the revised policy.


12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 89l handles your personal data, please get in touch with us through any of the following channels:

For questions about your account terms, please also review our Terms and Conditions. For responsible gaming support, visit our Responsible Gaming page.

Your Privacy is Protected. Play with Confidence on 89l

Now that you know how 89l handles your data, you can play knowing your information is safe. Register your free account today and experience Bangladesh's most trusted gaming platform.